Case Studies

A selection of projects showcasing my approach to UX and interaction design, from research to implementation.

The all new Sky Sports brand refresh

Client: Sky UK Limited

Leading UX for a major brand refresh and new flagship features across iOS and Android.

• Mobile app
• Private sector
• Prototyping
• Usability testing
• News & media

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Guiding users to the right sexual health service

Client: NHS

Increasing chlamydia testing rates by improving content, navigation, and service accessibility.

• Healthcare
• Public sector
• Information architecture
• Accessibility

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Helping customers understand their water bills

Client: Yorkshire Water

Reducing contact centre demand by creating a digital bill explanation tool.

• Utilities
• User research
• Content design
• Prototyping

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Designing an online weather forecast tool

Client: Sky News

Transforming a low-traffic weather page into a useful interactive planning tool.

• News & media
• User research
• Data visualisation
• Prototyping

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Enabling patients to update their NHS contact details

Client: NHS England

Designing and launching a new service within 7 months to help update patient contact details.

• Healthcare
• Public sector
• Service design
• Accessibility

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Extended Producer Responsibility for Packaging (pEPR)

Client: DEFRA (Department for Environment, Food & Rural Affairs)

Designing a digital service to help packaging producers report data and calculate their recycling fees.

• Government
• Service design
• Public sector
• Accessibility

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